We have received numerous calls over the last few days from our current clients, regarding other companies calling them and claiming to be Direct Business Publications.
They are contacting you and stating that your account is up for renewal, or that you still owe money on your account with us.
We have been told that when they call you, they are stating they are Direct Business Publications and if you pay your account with them, it will appear on your statement as a payment to Word of Mouth Production, Or My Town, INC., Ideal Marketing Or Hometown Productions. If you have paid your account with us, it will ALWAYS appear on your statement as a payment to Direct Business Publications, NO OTHER company name.
We typically take payment at the time of purchase, and would not contact you back for any further payments, unless you are set up on a payment plan with us. If you receive one of these calls, please contact us @ 888-232-3366, first before making any payments or agreeing to any type of renewal on your account. If you have already paid on an account, and it appears as Word of Mouth Productions or any other company name, you will need to dispute the charge with the credit card company.
All email communication will come from
@directbusinesspublications.com not a gmail or any other email account.
Please keep in mind we always give our clients a unique confirmation number, if anyone contacts you regarding a renewal on your account, ask them to supply the confirmation number that we gave to you at the time of purchase.
If you have any questions, please feel free to contact our customer service department
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